Cancellation & Refund Policy

Last updated: August 19, 2026

This Cancellation & Refund Policy ("Policy") sets out the terms and conditions under which payments made to 7904320834 via the PhonePe payment gateway or other payment modes can be cancelled and refunded. This policy applies to all users accessing or using our platform at https://dlktechnologies.co.in/index.

1. Cancellations

• Once an internship registration and the associated payment are successfully processed, cancellations are generally not permitted.
• If you believe a payment was made in error or there was a technical glitch resulting in a duplicate deduction, you must notify our support team within 24 hours of the transaction.
• We reserve the right to cancel any registration or service in the event of suspected fraudulent activity, unauthorized transactions, or a violation of our Terms & Conditions.

2. Refund Eligibility

• Under normal circumstances, the amount once paid for an internship program is strictly NON-REFUNDABLE.
• Refunds will only be considered in the following exceptional cases:
  • Duplicate Payment: If your bank account or PhonePe wallet was charged multiple times for the same transaction due to a technical error on our Platform or the payment gateway.
  • Service Unavailability: If we are entirely unable to provide the internship program or services for which you have paid.
• If a transaction fails but the amount is debited from your bank account or PhonePe wallet, it will automatically be refunded by your bank/PhonePe within 5 to 7 working days, subject to the bank's policies.

3. Refund Process (PhonePe & Bank Transfers)

• If you are eligible for a refund under the exceptional cases mentioned above, you must submit a written request to our support team detailing the transaction ID, date, and reason for the refund request.
• Once we receive your request, our team will investigate the transaction logs with the PhonePe gateway.
• If approved, the refund will be initiated from our end. The amount will be credited back to the original source of payment (e.g., the specific bank account, UPI ID, or PhonePe wallet used for the transaction).
• Approved refunds generally take 5 to 7 business days to reflect in your account, depending on the processing time of PhonePe and your respective bank.

4. Chargebacks and Disputes

• Any unwarranted chargebacks raised through your bank or PhonePe without prior communication with our team will be treated as a breach of this policy.
• In the event of a chargeback dispute, we will provide the necessary transaction logs and user consent records to the payment gateway to contest the claim.
• Filing fraudulent chargebacks may result in immediate suspension of your account and legal action.

5. Contact Us

If you have any questions regarding your transaction, cancellation, or refund, please reach out to us:

Phone: 7904320834
Address: dlk software solutions, raahat plaza, near to croma, ottagapalayam, somasundara bharathi nagar, vadapalani, chennai, tamil nadu 600026